Dispute to the Commercial Agencies Committee
This service allows the customer to submit a dispute request between the agent and the principal only whose names are mentioned in the commercial agency registration certificate with the Ministry
Dispute to the Commercial Agencies Committee
Service Fees
AED 6000
Conditions and Requirements
- A valid commercial agency registered with the Ministry.
- The memorandum must be in Arabic If submitted in another language a certified legal translation into Arabic by a UAE-approved legal translator must be provided.
- The Committee may request additional documents after submission, and the applicant must provide them within the specified timeframe.
Required Documents
- Dispute Memorandum (not exceeding five pages), which must include:
- A brief overview of the relationship between the disputing parties.
- The annual volume of transactions between the parties (presented in a table with amounts).
- Reasons for submitting the dispute.
- The claimant’s requests.
- The memorandum must be on the official letterhead of the submitting entity or its legal representative, duly signed and stamped.
- If the submitting entity is outside the UAE, the memorandum must be duly attested in accordance with applicable procedures.
- All documents must be translated through a certified legal translation.
- Document Bundle (not exceeding five pages), including:
- Legal evidence (e.g., contracts, invoices, etc.).
- Any correspondence between the claimant and the respondent.
- Power of attorney (if applicable).
Steps and Procedures
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Fill the application details and upload the required documents.
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Review the accuracy of the submitted data and documents, and notify the customer to complete any missing requirements, if applicable
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Forwarding the application to the other party (the respondent)
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Payment of Fees
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Submission of the Application to the Commercial Agencies Committee
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The Committee issues its decision on the dispute, and both parties are notified within 15 days of the date of the meeting
Service Type
Procedural
Average Duration for Service Delivery
120 working days
Service Provision Channels
- MoE website
- MoE smart app
Target Audience
The agent and the principal listed in the Commercial Agency Registration Certificate issued by the Ministry only.
Service Provision Timings
24Hours
Sustainable Development Goals
Contact Details
Call Center
Phone
8001222
Email
info@moet.gov.ae
