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Ford

Safety Recall Campaign for certain 2022-2020 Model Year EXPLORER

24 May 2022
Product CategoryVehicle
AgentAl Tayer Motors Premier Motors
Product DescriptionEXPLORER
Year of Manufacturing2022-2020
Country of OriginUK
Number of Units297
Defect DescriptionIn some of the affected vehicles the rear axle mounting bolt may fracture during vehicle acceleration a fractured rear axle bolt will allow the rear axle housing to move out of position, resulting in severe noise and vibration. If the rear axle bolt breaks. The driveshalf shafts may become disconnected, resulting in loss of transmission torque to the rear wheels which is necessary to hold the vehicle in park ,if the parking brake is not applied, the loss of the primary park torque will allow the vehicle to roll in park increasing the risk of crash and injury.
ProcedureAl Tayer Motors and Premier Motors will contact the affected customers to inform them about this recall, The Powertrain Control Module (PCM) that affects the parking brake function will be updated to the latest level, which will engage the electronic parking brake every time the vehicle is shifted into park (P) An engaged parking brake will not allow the vehicle to roll. free of charge. Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out. For more information, please contact the customer service center of Al Tayer Motors and Premier Motors at: 800668677 from Sunday to Friday from 8:00 am to 6:00 pm or e-mail: info@altayer-motors.com

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